Our work relationships matter. They impact job satisfaction, retention, productivity, and success as much as our actual job skills. 
As a communications expert, I provide soft skills training, mentoring, and coaching –live and virtual– to individuals and groups across diverse organizations:
Business
Medical
Educational
Government
Legal
Non-Profit
My goal? To empower clients to become successful, mindful communicators — strengthening their relationships with clients, customers, and colleagues– especially when navigating complex workplace challenges.
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SOME POPULAR PROGRAMS:
LEADERSHIP
Having it All: What’s Really True About Assertive Leadership
No need to be a tyrant or door mat; assertive leadership works. Assertive leaders are not only more confident, but they’re also less stressed, more highly regarded by colleagues and peers, more competent dealing with difficult situations and people, and more likely to get the job done.
Mindful Leadership: De-stressing Ourselves and Our Workplace
Even the best work environments can be challenging and stressful. And while short term stress can encourage productivity and be a catalyst for positive change, long term, stress can be mentally and physically debilitating, disruptive to relationships, and undermining to productivity and morale.
Cultivating Strengths; Harnessing Differences: Tools for Great Leadership
Whether you manage, motivate, or lead others, or aspire to strengthen your own workplace performance, identifying and supporting our strengths, contributions, as well as our differences is key to maximizing workplace success –for ourselves and our clients.
Leadership and Self-Care: Essential Skills for the Workplace
If you haven’t prioritized self-care practices, it will be difficult to perform at your best. Self-care is essential for leaders who strive to inspire, motivate, and support thriving work environments, and who want to be role models for healthy, balanced work relationships. Learn what great leadership really is, truths about self-care, and how both contribute to workplace success
COMMUNICATION
Can’t We All Just Get Along? Strengthening the Workplace Through Conflict
Conflicts can be risky business. Yet, learning how to reframe, navigate, and grow from our conflicts can be instrumental in creating productive, innovative, collaborative work environments.
Out of Control: Skills to Manage and De-escalate Workplace Conflict
Conflict offers opportunities for growth, connection, creativity, and positive change. Yet, when emotions escalate, the results can be disastrous: stressful, unsafe, polarized, chaotic work environments. Learn tips, tools, and skills to navigate and de-escalate ourselves and others in the workplace.
We’re All in This Together: Building a Self and Socially Aware Workplace
The ability to effectively manage emotions in ourselves and others- emotional intelligence- is a reliable predictor of professional and workplace success. Whether problem solving, decision making, defusing conflict, or navigating challenges or change, we all benefit when we skillfully respond to our own and others’ emotions.
Communication Competence: Essential Skills for Workplace Success
Job success is more than the knowledge, skills, or experience that we bring into the workplace. It’s also about the quality of our relationships. Learn what effective communication means, how it can transform our professional relationships, and how it supports job productivity, satisfaction, and morale.
Enough is Enough: Why Professional Boundaries Matter
Unhealthy boundaries disrupt our work relationships, lower morale, and diminish workplace motivation and productivity. Learn the importance of setting healthy, appropriate boundaries and the skills to create empowered work environments where everyone can contribute and grow.
Professional Presence: Essential Communication for Workplace Success
Our professional image matters. It influences how clients, colleagues, and customers perceive us, the people and organizations who choose to do business with us, as well as our ability to build long term partnerships. Identify factors that may undermine your professional image and goals. Learn to skillfully communicate professional strengths, attributes, and intentions to best serve you, your clients, and the workplace.
PRESENTATION SKILLS
Speakeasy: Skills for Dynamic Presentations
Whether you’re a novice or a seasoned professional, public speaking is a powerful tool to promote yourself, your ideas, your business, and to support others in their learning and growth. Identify the fundamentals of dynamic presentations. Learn tips and strategies to successfully engage any audience– in person or virtually.
Mastering Virtual Presence: Skills for Presenting Your Best Self
Virtual presence has become an essential part of the workplace. It saves time, money, more people can participate, and it often results in a more productive, engaged, happier work environment. Yet, technical and interpersonal challenges can lead to burnout, a lack of engagement, and miscommunication. Learn tips and skills to successfully navigate and maximize the virtual or hybrid work setting.
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CLE APPROVED PROGRAMS
The following programs are approved for continuing legal education clock hours for Ohio attorneys
Enough is Enough: Why Professional Boundaries Matter - 1.0 clock hours
Mindful leadership: De-stressing Ourselves and the Workplace- 1.0 clock hours
CEU APPROVED PROGRAMS
The following programs are approved for continuing education clock hours for Ohio Social Workers and Counselors. Nurses may apply continuing education units/hours if attending seminars by other approved boards (inquire about CEU fee).
Assertiveness: Speaking Up for Patient Care : 1.0 and 6.0 clock hours
Bridges or Barriers? Keys for Successful Patient Care Communication — 1.0 and 3.0 clock hours
Communication Etiquette: Creating a Culture of Respect- 1.0 and 3.0 clock hours
Conflict Management; Skills for Navigating Differences in Patient Care Settings & Beyond—1.0 and 3.0 clock hours
Out of Control: Skills to De-escalate Workplace Conflict- 3.0 and 4.0 clock hours
Enough is Enough: Why Professional Boundaries Matter– Skills for Empowered Patient Relationships- 1.0, 3.0, and 4.0 clock hours
Myers Briggs: Tools for Supporting and Enhancing Patient Care—3.0 clock hours