Our relationships matter. They impact job satisfaction, productivity, and success as much as our job skills. 
As a communications expert, I provide soft skills training, mentoring, and coaching –live and virtual– to individuals and groups across diverse organizations:
Business
Medical
Educational
Government
Legal
Non-Profit
My goal? To empower clients to become successful, mindful communicators — strengthening their relationships with clients, customers, and colleagues– especially when navigating complex workplace challenges.
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SOME POPULAR PROGRAMS:
LEADERSHIP
Having it All: What’s Really True About Assertive Leadership?
No need to be a tyrant or door mat; assertive leadership works. Assertive leaders are not only more confident, but they’re also less stressed, more highly regarded by colleagues and peers, more competent dealing with difficult situations and people, and more likely to get the job done.
Mindful Leadership: De-stressing Ourselves and Our Workplace
Even the healthiest work environments can be challenging and stressful. And while short term stress can encourage productivity and spark growth, prolonged stress can take a mental and physical toll. Explore communication practices and strategies to manage stress and maintain a balanced, engaged workplace.
Cultivating Strengths; Harnessing Differences: Tools for Great Leadership
Whether you manage, motivate, lead others, or aspire to strengthen your own workplace performance, identifying and supporting individual strengths and contributions, while capitalizing on differences, is vital to maximizing workplace satisfaction and success.
COMMUNICATION
Can’t We All Just Get Along? Mastering the Art of Productive Disagreement
Conflict is inevitable. But while conflict is often not the problem, how we manage it is. Learn to navigate and grow from workplace conflicts instead of avoiding or reacting to them. Gain practical strategies and skills to maintain productive conversations and collaborations, even when we disagree.
Out of Control: Skills for De-escalating Workplace Conflict
Workplace conflict offers opportunities for growth, connection, and positive change. Yet, when emotions escalate, the results can be disastrous– leading to stressful, unsafe, chaotic, polarized work environments. Learn to navigate and de-escalate emotions in ourselves and others. Master communication strategies and skills that promote safe outcomes when facing challenging encounters.
We’re All in This Together: Building a Self and Socially Aware Workplace
Effectively managing our emotions – also known as Emotional Intelligence- is a reliable predictor of workplace success. Whether problem solving, decision making, defusing conflict, or navigating the dynamics of the workplace, we all benefit from skillful, emotional management.
Achieving Communication Competence: Skills for Workplace Success
Our skills and expertise matter, yet strong communication—clear, empathetic, skillful—is at the core of every successful organization. Explore the concept of communication competence and discover how it strengthens relationships, boosts productivity, and elevates morale.
Enough is Enough! Why Professional Boundaries Matter
Boundaries are essential for maintaining balance in our relationships with clients and colleagues. Yet many professionals struggle to set healthy limits. The result? Burnout. Resentment. Declining productivity. Explore how clear, appropriate, professional limits can actually foster mutual respect and optimize workplace performance.
Professional Presence: Essential Communication for Workplace Success
Your professional presence shapes how clients and colleagues experience you, and influences your ability to build trust, credibility, and rapport. Identify behaviors and communication patterns that can undermine or misrepresent your professional intentions. Learn to communicate with authenticity and clarity to build the lasting relationships that drive workplace success.
PRESENTATION SKILLS
Speak So Other’s Listen: The Art of Crafting Powerful Presentations
Whether you’re a rising leader or star, or an accomplished professional, public speaking can be a powerful tool to promote your ideas, grow your business, or inspire others in their learning process. Identify the qualities and characters of dynamic speakers, learn to read the room, and discover delivery techniques guaranteed to engage any audience.
Mastering Virtual Presence: Skills for Presenting Your Best Self
Virtual presence has become an essential part of the workplace. It saves time, money, more people can participate, and it often results in a more productive, engaged, happier work environment. Yet, technical and interpersonal challenges can lead to burnout, a lack of engagement, and miscommunication. Learn tips and skills to successfully navigate and maximize the virtual or hybrid work setting.
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CLE APPROVED PROGRAMS
The following programs are approved for continuing legal education clock hours for Ohio attorneys
Enough is Enough: Why Professional Boundaries Matter - 1.0 clock hours
Mindful leadership: De-stressing Ourselves and the Workplace- 1.0 clock hours
CEU APPROVED PROGRAMS
The following programs are approved for continuing education clock hours for Ohio Social Workers and Counselors. Nurses may apply continuing education units/hours if attending seminars by other approved boards (inquire about CEU fee).
Assertiveness: Speaking Up for Patient Care : 1.0 and 6.0 clock hours
Bridges or Barriers? Keys for Successful Patient Care Communication — 1.0 and 3.0 clock hours
Communication Etiquette: Creating a Culture of Respect- 1.0 and 3.0 clock hours
Conflict Management; Skills for Navigating Differences in Patient Care Settings & Beyond—1.0 and 3.0 clock hours
Out of Control: Skills to De-escalate Workplace Conflict- 3.0 and 4.0 clock hours
Enough is Enough: Why Professional Boundaries Matter– Skills for Empowered Patient Relationships- 1.0, 3.0, and 4.0 clock hours
Myers Briggs: Tools for Supporting and Enhancing Patient Care—3.0 clock hours