Our soft skills matter. They impact job satisfaction, productivity, and success, along with our ability to cultivate and build credibility and connection with our professional relationships. 
As a communications expert, I provide soft skills training, mentoring, and coaching (live and virtual) to individuals and groups in business, medical, educational, government, legal, and nonprofit organizations. The goal? For clients to achieve success –for themselves, their clients, their customers, and the workplace.
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SOME POPULAR PROGRAMS:
LEADERSHIP
Having it All: What’s Really True About Assertive Leadership
No need to be a tyrant or door mat; assertive leadership works. Assertive leaders are not only more confident, but they’re also less stressed, more highly regarded by colleagues and peers, more competent dealing with difficult situations and people, and more likely to get the job done.
Mindful Leadership: De-stressing Ourselves and Our Workplace
Even the best work environments can be challenging and stressful. And while short term stress can encourage productivity and be a catalyst for positive change, long term, stress can be mentally and physically debilitating, disruptive to relationships, and undermining to productivity and morale.
Cultivating Strengths; Harnessing Differences: Tools for Great Leadership
Our differences aren’t the problem. The problem is how we choose to navigate them. Whether you manage or motivate others, or aspire to strengthen your own workplace performance, identifying and supporting strengths, contributions, and differences is key to maximizing workplace innovation, collaboration, and performance.
COMMUNICATION
Communication Etiquette: Creating a Culture of Respect
Our work relationships impact job satisfaction and success as much as our job skills. And while a respectful workplace can reduce stress, and encourage employee engagement, growth, and productivity, a disrespectful environment can adversely impact productivity, performance, and employee retention. Learn how respectful, civil communication is key to long term professional and workplace success.
Can’t We All Just Get Along? Strengthening the Workplace Through Conflict
Conflicts can be risky business. Yet, learning how to reframe, navigate, and grow from our conflicts can be instrumental in creating productive, collaborative work environments.
We’re All in This Together: Building a Self and Socially Aware Workplace
Research shows that emotional intelligence—the ability to recognize and effectively manage emotions in ourselves and others— is a reliable predictor of workplace success. Whether problem solving, decision making, defusing conflict, or navigating challenges, we all can benefit from the knowledge and skills of how to manage, use, and understand our own and others’ emotions in positive ways.
Bringing Out Our Best: The Benefits of Real Self-Care
When life gets hectic, it’s easy to put our own needs last. And if we haven’t established strong self-care practices, it will be challenging to contribute or function at our best. Real self-care enhances workplace performance and promotes good leadership and business practices by improving our energy, sharpening our mental acuity, strengthening our self- awareness skills, and positively impacting our relationships.
Enough is Enough: Why Professional Boundaries Matter
Poor boundaries disrupt our work relationships, lower morale, and diminish workplace motivation and productivity. Learn the importance of setting healthy, appropriate boundaries and the skills to create empowered work environments where everyone can contribute and grow.
Professional Presence: Essential Communication for Workplace Success
Our professional image matters. It influences how clients, colleagues, and customers perceive us, the people and organizations who choose to do business with us, as well as our ability to build long term partnerships. Identify factors that may undermine your professional image and goals. Learn to skillfully communicate professional strengths, attributes, and intentions to best serve you, your clients, and the workplace.
PRESENTATION SKILLS
Speakeasy: Skills for Dynamic Presentations
Whether you’re a novice or a seasoned professional, public speaking is a powerful tool to promote yourself, your ideas, your business, and to support others in their learning and growth. Identify the fundamentals of dynamic presentations. Learn tips and strategies to successfully engage any audience– in person or virtually.
Mastering Virtual Presence: Skills for Presenting Your Best Self
Virtual presence has become an essential part of the workplace. It saves time, money, more people can participate, and it often results in a more productive, engaged, happier work environment. Yet, technical and interpersonal challenges can lead to burnout, a lack of engagement, and miscommunication. Learn tips and skills to successfully navigate and maximize the virtual or hybrid work setting.
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CLE APPROVED PROGRAMS
The following programs are approved for continuing legal education clock hours for Ohio attorneys
Enough is Enough: Why Professional Boundaries Matter - 1.0 clock hours
Mindful leadership: De-stressing Ourselves and the Workplace- 1.0 clock hours
CEU APPROVED PROGRAMS
The following programs are approved for continuing education clock hours for Ohio Social Workers and Counselors. Nurses may apply continuing education units/hours if attending seminars by other approved boards (inquire about CEU fee).
Assertiveness: Speaking Up for Patient Care : 1.0 and 6.0 clock hours
Bridges or Barriers? Keys for Successful Patient Care Communication — 1.0 and 3.0 clock hours
Communication Etiquette: Creating a Culture of Respect- 1.0 and 3.0 clock hours
Conflict Management; Skills for Navigating Differences in Patient Care Settings & Beyond—1.0 and 3.0 clock hours
Out of Control: Skills to De-escalate Workplace Conflict- 3.0 and 4.0 clock hours
Enough is Enough: Why Professional Boundaries Matter– Skills for Empowered Patient Relationships- 1.0, 3.0, and 4.0 clock hours
Myers Briggs: Tools for Supporting and Enhancing Patient Care—3.0 clock hours